Frequently Asked Questions
What makes the Irving Animal Care Campus unique?
Irving is one of only two similar programs in the nation where a city's animal services unit has teamed-up with a non-profit humane society.
Does the DFW Humane Society receive funding from the state or federal government?
No. The Humane Society depends on donations from people who care about the welfare of the animals...people like you.
We are a 501(c)3 non-profit. Therefore, your donations may be tax-deductible (consult with your tax professional).
Is the DFW Humane Society a no-kill shelter?
We do not euthanize due to space constraints. In general, we euthanize:
1) only if a veterinarian determines that an animal is too sick and it is the most humane course of action. You may contribute to the
Guardian Angel Fund to help pay defray our costs to treat the most seriously injured animals.
2) when an animal is too aggressive to be adopted. We will make every effort to locate a rescue group prior to euthanizing.
How do I adopt an animal from the IACC?
It depends on if you're are adopting from Irving Animal Services or the DFW Humane Society.
You may view Humane Society animals by clicking the "Adopt a Dog" and "Adopt a Cat" buttons on the home page.
Animals in the care of Irving Animals Services,
may be viewed here.
How do I contact the DFW Humane Society?
Phone: 972-721-7788
Email:
Sarah Kammerer, Executive Director,
email
Rick Emery, Webmaster,
email
Teri Loftus-Emery, Volunteer Coordinator,
email
What is the address if the IACC?
The DFW Humane Society
4140 Valley View Lane
Irving, Texas 75038
972-721-7788
What are the hours of operation?
Sunday, Monday Closed
Tuesday - Friday 11 AM to 6 PM
Saturday 10 AM to 5 PM
Holidays Closed
Do you have a volunteer program?
Absolutely!! Our volunteer corps is essential to our continued success. Our program has been praised for its vitality, training program, and comprehensive activities. Please click the Volunteer button in the menu to the left.
Do I just show-up at the Shelter to begin volunteering?
To ensure the animals receive the best care possible, all volunteers will not work with the animals until attending our informative and fun four-hour Orientation. Orientation is usually the first Saturday of each month. Volunteers learn about the Shelter, it's history, volunteer opportunities, funding, and pet handling techniques. They also receive a behind-the-scenes tour of the IACC.
Are volunteers required to clean cages?
No. Our volunteers help in a variety of ways. You choose to volunteer as you wish. Some examples include:
• TLC, walk, socialize and bathe dogs
• TLC and socialize cats
• Show pets at adoption events
• Assist customers
• Help plan and/or work fun-raising events (garage sales, auctions, golf tournament, walkathon, food drives, penny drives, etc.)
• Perform art, graphics or computer skills
• Visit schools to teach pet care basics
• Lend clerical skills including preparing mass mailings
• Share general info about our shelter through our information booths at various events